We use vegetable tanned leather in various thicknesses for all of our products, over time and with use the leather will develop a patina that is unique to your item. As leather is a natural product it is not completely uniform and will include flaws and scars, we believe this is part of the appeal and so as long as these do not effect the structural integrity of the item then they will be incorporated in to the item.
All of our products are handmade to order so please allow 10 working days from placing your order for notification of despatch. You will always receive confirmation of your order once it has been placed and we'll let you know once it's been shipped.
Payment and Shipping
We have chosen PayPal as our payment gateway due to its convenience and security, upon selecting 'Checkout' from the shopping cart page you will be taken to the PayPal portal. Here you can either log in to your PayPal account and pay as you usually would with your account or you can pay with a credit or debit card securely through PayPal. Payments will appear on your statement as LUNA VIDEA.
There is a flat rate for shipping of £3.00, please note that this is added to the total once you have confirmed your delivery address in PayPal. We are currently only shipping to customers in the UK.
In the unlikely event that your are not completely satisfied with your item then please contact us immediately at firstname.lastname@example.org
We will offer a full refund of the item price if the item is returned to us within 14 days from when you received it, is unused and in its original packaging. Customers are liable for the cost of returning items.
We are aways open to taking bulk/wholesale orders or discussing a specific requirement that you might have or if you would like to become a retailer, please contact us at email@example.com